Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 20:03:01 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Chanting Yacht                    Hi           11:46 PM, 21st Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            11:47 PM, 21st Jan                     Chanting Yacht                    I returned item today but i didn't get my refund yet the purchase was cash, when can i get my money back?           11:48 PM, 21st Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           11:49 PM, 21st Jan                     Chanting Yacht                    2000849388           11:52 PM, 21st Jan                   Mohammad                   Please allow me to check it for you.            11:53 PM, 21st Jan                     Chanting Yacht                    Ok           11:53 PM, 21st Jan                   Mohammad                   Item is collect by the courier and now it will be sent to the warehouse. once the item will reach warehouse after the quality check within 1-2 business days your refund for EGP 140.00 will be credited in your my credit account.           11:55 PM, 21st Jan                   Mohammad                   Is there anything else I can help ?           11:55 PM, 21st Jan                     Chanting Yacht                    I can used it to buy other items right and what if the items are higher than my credit           11:56 PM, 21st Jan                     Chanting Yacht                    And can i used at the store           11:57 PM, 21st Jan                   Mohammad                   my credit can only be used for online shopping.           11:59 PM, 21st Jan                     Chanting Yacht                    And what if the item higher than my credit?           12:00 AM, 22st Jan                   Mohammad                   then the amount which can be adjusted it will be adjusted from my credit rest you need to pay.           12:01 AM, 22st Jan                     Chanting Yacht                    Alright thanks for helping           12:02 AM, 22st Jan                   Mohammad                   welcome.           12:02 AM, 22st Jan                   Mohammad                   Is there anything else I can help ?           12:02 AM, 22st Jan                     Chanting Yacht                    Thank you           12:02 AM, 22st Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:02 AM, 22st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2008828