Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 13:04:41 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Friend ,<div><br></div>
<div>Replied a complaint  a truly professional way is not the solution if no action in ground ,</div>
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<div>Please need also action on ground ,it's truly unprofessional ,</div>
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<div>now more than 1.5 months  ,</div>
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<div>I would really appreciate it if I get the solution .</div>
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<div>Thanks &amp; Regards</div>
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<span style="color:rgb(0,111,201);font-size:12pt">YAKUB KHAN</span><br>
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<span style="color:rgb(31,73,125);font-size:11pt;font-family:Calibri,sans-serif">Mob +</span><span style="color:rgb(31,73,125);font-family:Arial,sans-serif;font-size:small">966 595390997</span><br>
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<div style="font-size:15px;font-family:Calibri,Arial,Helvetica,sans-serif;color:rgb(33,33,33);margin:0px"><span style="color:rgb(31,73,125);font-size:11pt;font-family:Calibri,sans-serif"> Riyadh – KSA</span></div>
<div style="font-size:15px;font-family:Calibri,Arial,Helvetica,sans-serif;color:rgb(33,33,33);margin:0px"><span style="color:rgb(31,73,125);font-size:11pt;font-family:Calibri,sans-serif"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jan 19, 2021 at 4:07 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Yakub,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that your old return was not processed and a new return is created in the system. Our courier will contact you for the collection of the item very soon.</div>
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<div dir="ltr">Your refund for SAR 78.00 will be credited back in your my credit account.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998128