Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 06:30:46 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear,</div>
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<div class="MsoNormal">We have informed our team to return the shipment. </div>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
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</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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</span><a href="http://www.facebook.com/aramex" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTIyNzgyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.P-Ov73qxH3Gnl27b-Cs4Zb8PcuhLS7uSm6A4QLwHnPs" alt="cid:[email-masked]"></span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span><a href="http://www.linkedin.com/companies/11516" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTIyNzgyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TCjgZ4oieEqIHz9dPjlJ-rPq9DtW3WKhqA5y59UcSdw" alt="cid:[email-masked]"></span></a><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#000099'></span></u>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<div>From: Shahazad Kallittavalappil <br>
<b>Sent:</b> Thursday, January 21, 2021 8:40 AM<br>
<b>To:</b> Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; ALL DXB DOM - Banks e-Commerce &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2001658] - Returns</div>
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<span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:gray'>Regards,</span><span style="font-size:10.0pt;color:gray"></span>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:navy;mso-fareast-language:EN-IN'>Shahazad</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:blue;mso-fareast-language:EN-IN'></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F3864;mso-fareast-language:EN-IN'>E Commerce Operations</span></div>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Century Gothic",sans-serif;color:red'>aramex International LLC</span></b></div>
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<div class="MsoNormal"><span style="color:#00B050">For a <b><u>Greener Planet</u></b>, please don’t print this email unless necessary<u></u></span></div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, January 21, 2021 1:25 AM<br>
<b>To:</b> ALL DXB DOM - Banks e-Commerce &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shahazad Kallittavalappil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#2001658] - Returns</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2001658&amp;data=04%7C01%7Cshahazad%40aramex.com%7C30748a311a934902c84908d8bd89db55%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637467747083014900%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=GLYsxJH4hsO1T5MauOKWTrFB3XkwRh3HZOfJXSj4m0s%3D&amp;reserved=0" rel="noreferrer">
#2001658</a> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery to WH<br>
Order Date : Jan 11, 2021<br>
Order ID: 9628036922<br>
Tracking ID: 46049114845<br>
Assistance Required: Need Urgent Delivery to WH<br>
Issue Description: ​Return was collected from the customer on 13 Jan 2021 but still not delivered to WH. Kindly check and deliver the return items to WH asap.</span></div>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Humayun.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2001658:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2001658