Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 21:25:27 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Returns  Ticket comment <div>Yes for the full length the return has been done but for the second item I have returned I didnt get the refund which was returned together.</div>
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<div>On Thu, 21 Jan 2021 at 12:02 am, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2314991839"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Manal,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that one item in your order was cancelled by the system due to out of stock your refund for that item for SAR 29.44 was processed on 24/12/20 with the transaction ID 169999990056872405. </div>
<div dir="ltr">​<br>
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<div dir="ltr">However, we can check that there is only one return request for the item (162903634 - - Solid Full Length High Rise Jeggings) your refund for this item for SAR 37.86 was processed on 12/01/2021 with the transaction ID 169999990056872405.</div>
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<div dir="ltr">NOTE: The amount will take 2-15 business days to be reflect back in your account.  </div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2001563