Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 18:39:00 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8229967426 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96550155234            10:31 PM, 20th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:31 PM, 20th Jan                     hello                    Ok thank you           10:31 PM, 20th Jan                     hello                    Hello sir           10:32 PM, 20th Jan                     hello                    I will order one Kappa shoes. But order address mistake           10:32 PM, 20th Jan                     hello                    I want to order delivery in salmiya           10:33 PM, 20th Jan                   Mohammad                   have you placed the order ?           10:33 PM, 20th Jan                     hello                    Yes sir           10:33 PM, 20th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           10:34 PM, 20th Jan                     hello                    8229967426           10:34 PM, 20th Jan                   Mohammad                   Please allow me to check it for you.            10:34 PM, 20th Jan                     hello                    Ok sir           10:35 PM, 20th Jan                   Mohammad                   Prem Kumar Sreehari +96550155234 block 12, street 4, building number 5 [email-masked] Kuwait (KW) KW-HA Salmiya Hawally           10:35 PM, 20th Jan                   Mohammad                   please confirm the above the details are correct ?           10:35 PM, 20th Jan                     hello                    Address salmiya or hawally ? I'm not understand           10:36 PM, 20th Jan                   Mohammad                   Salmiya           10:36 PM, 20th Jan                     hello                    Ok currect sir thank you for contacting me           10:37 PM, 20th Jan                   Mohammad                   Is there anything else I can help ?           10:37 PM, 20th Jan                     hello                    nothing sir. Thank you           10:38 PM, 20th Jan                   Mohammad                   welcome           10:38 PM, 20th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:38 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005509