Subject: New Reply Received - RE: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 17:50:31 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  RE: How did you enjoy shopping with us?  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Pls return back this cargo and rtn our cash urgently <span id="ms-outlook-android-cursor">
</span><br>
<br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
<span id="OutlookSignature">
<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
</div>
</span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Santhosh Kumar<br>
<b>Sent:</b> Wednesday, January 20, 2021 2:32:04 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2000268] - RE: How did you enjoy shopping with us?
</div>
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<div class="x_MsoNormal">Dear Team,</div>
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<div class="x_MsoNormal">I have ordered below colour, but I have received some other colour.
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<b><span style="font-size:14.0pt; color:red; background:yellow">This is happened second time. But still no replay from your side why ?????????????</span></b><b><span style="font-size:14.0pt; color:red"></span></b>
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<span style=" margin-left:169px; margin-top:1px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bGLZu3vykGRlbe_eXYqSAi7cVq3D8PEobiud-RSpBGI" style="width:.0104in; height:.9166in"></span><span style=" margin-left:168px; margin-top:0px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._mbNxhJTwJAMs1E067M7v3FYMRUh-zdeD9WMV3K5SLU" style="width:.0104in; height:.9166in"></span><b><span style='font-family:"Book Antiqua",serif; color:#002060'>Santhosh
 Kumar</span></b><b><span style='font-family:"Book Antiqua",serif; color:#002060'></span></b>
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<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-family:"Book Antiqua",serif; color:#0070C0'>Import Customer Care</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'> </span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Mob: +966 543614335</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Emil:
<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0B214A'> </span></b></div>
</td>
<td width="241" style="width:180.7pt; padding:0in 5.4pt 0in 5.4pt; height:83.0pt">
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#002060'>Al Karsf Shipping and Forwarding</span></b></div>
<div class="x_MsoNormal" style="line-height:105%">
<b><span style="font-size:10.5pt; line-height:105%; color:black; background:white"> </span></b><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white">Zein Tower , 1<sup>st</sup> Floor,
 Room No:03</span></b>
</div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> 6837 Salah Ad Din Al Ayyubi Rd,
</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> Al Malaz, Riyadh 12836. KSA</span></b></div>
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<b><i><span style='font-family:"Book Antiqua",serif; color:#C45911'>                                        
</span></i></b><span style="font-size:12.0pt; font-family:SimSun; color:#4472C4">Youtube Link</span><span style="font-size:12.0pt; font-family:SimSun"> -
<a href="https://www.youtube.com/watch?v=a1UmQFw9Hew" rel="noreferrer"><span style="color:#0563C1">https://www.youtube.com/watch?v=a1UmQFw9Hew</span></a></span><span style=""></span>
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<b>From:</b> Santhosh Kumar <br>
<b>Sent:</b> Wednesday, January 20, 2021 2:10 PM<br>
<b>To:</b> 'Max' &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2000268] - RE: How did you enjoy shopping with us?</div>
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<div class="x_MsoNormal"><b><span style="font-size:16.0pt; color:red">PLS HAVE AN UPDATES URGENTLY. ATTACHED DETAILS FYR.</span></b></div>
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<span style=" margin-left:169px; margin-top:0px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bGLZu3vykGRlbe_eXYqSAi7cVq3D8PEobiud-RSpBGI" style="width:.0104in; height:.9166in"></span><span style=" margin-left:168px; margin-top:0px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._mbNxhJTwJAMs1E067M7v3FYMRUh-zdeD9WMV3K5SLU" style="width:.0104in; height:.9166in"></span><b><span style='font-family:"Book Antiqua",serif; color:#002060'>Santhosh
 Kumar</span></b>
</div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-family:"Book Antiqua",serif; color:#0070C0'>Import Customer Care</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'> </span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Mob: +966 543614335</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Emil:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0B214A'> </span></b></div>
</td>
<td width="241" style="width:180.7pt; padding:0in 5.4pt 0in 5.4pt; height:83.0pt">
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#002060'>Al Karsf Shipping and Forwarding</span></b></div>
<div class="x_MsoNormal" style="line-height:105%">
<b><span style="font-size:10.5pt; line-height:105%; color:black; background:white"> </span></b><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white">Zein Tower , 1<sup>st</sup> Floor,
 Room No:03</span></b>
</div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> 6837 Salah Ad Din Al Ayyubi Rd,
</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> Al Malaz, Riyadh 12836. KSA</span></b></div>
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<span style="color:black"> </span><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#002060'></span>
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<b>From:</b> Santhosh Kumar <br>
<b>Sent:</b> Wednesday, January 20, 2021 8:07 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2000268] - RE: How did you enjoy shopping with us?</div>
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<div class="x_MsoNormal">Attached fyr. </div>
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<b><span style="font-size:14.0pt; color:red; background:yellow">This is the second time you peoples are sending wrong products to me</span></b><b><span style="font-size:14.0pt; color:red"> ???????</span></b>
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<div class="x_MsoNormal">Seems you unprofessionalism on your exact deliver , I future we will take care to buy product from your side.
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<div class="x_MsoNormal"><b><span style="font-size:14.0pt; color:red">Need your concered contract person details to inform the same and need your urgent actaiton.
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<table class="x_MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="699" style="width:524.2pt; margin-left:5.4pt; border-collapse:collapse">
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<img width="176" height="92" id="x_Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kM5axqB5Uk8Hxk6xY8IyDXjmZaejBjJMc7OGVIOGb-g" alt="MEDIA:GFLORIA:PROJECTS:2017 PROJECTS:ALKARSF:Alkarsf Word File Format:300ppi:Asset 1.png" style="width:1.8333in; height:.9583in"><span style='font-size:10.0pt; line-height:105%; font-family:"Arial",sans-serif; color:#002060'></span>
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<span style=" margin-left:169px; margin-top:1px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bGLZu3vykGRlbe_eXYqSAi7cVq3D8PEobiud-RSpBGI" style="width:.0104in; height:.9166in"></span><span style=" margin-left:168px; margin-top:1px; width:1px; height:88px"><img width="1" height="88" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTA5MTk0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._mbNxhJTwJAMs1E067M7v3FYMRUh-zdeD9WMV3K5SLU" style="width:.0104in; height:.9166in"></span><b><span style='font-family:"Book Antiqua",serif; color:#002060'>Santhosh
 Kumar</span></b>
</div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-family:"Book Antiqua",serif; color:#0070C0'>Import Customer Care</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'> </span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Mob: +966 543614335</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0070C0'>Emil:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#0B214A'> </span></b></div>
</td>
<td width="241" style="width:180.7pt; padding:0in 5.4pt 0in 5.4pt; height:83.0pt">
<div class="x_MsoNormal" style="line-height:105%"><b><span style='font-size:10.0pt; line-height:105%; font-family:"Book Antiqua",serif; color:#002060'>Al Karsf Shipping and Forwarding</span></b></div>
<div class="x_MsoNormal" style="line-height:105%">
<b><span style="font-size:10.5pt; line-height:105%; color:black; background:white"> </span></b><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white">Zein Tower , 1<sup>st</sup> Floor,
 Room No:03</span></b>
</div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> 6837 Salah Ad Din Al Ayyubi Rd,
</span></b></div>
<div class="x_MsoNormal" style="line-height:105%"><b><span style="font-size:10.5pt; line-height:105%; color:#0070C0; background:white"> Al Malaz, Riyadh 12836. KSA</span></b></div>
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<b><i><span style='font-family:"Book Antiqua",serif; color:#C45911'>                                        
</span></i></b><span style="font-size:12.0pt; font-family:SimSun; color:#4472C4">Youtube Link</span><span style="font-size:12.0pt; font-family:SimSun"> -
<a href="https://www.youtube.com/watch?v=a1UmQFw9Hew" rel="noreferrer">https://www.youtube.com/watch?v=a1UmQFw9Hew</a></span><span style=""></span>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 20, 2021 2:36 AM<br>
<b>To:</b> Santhosh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2000268] - RE: How did you enjoy shopping with us?</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Santhosh,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused however, We request you to please share with us your exact order number so that we assist you with this accordingly.<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
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Your Friends,<br>
The Support Team.</span></div>
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<span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>2000268:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2000268