Subject: Ticket Assigned - Conversation with zahra
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 17:47:38 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zahra zahra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zahra Bot:  Hi Zahra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263615412 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551338545            09:35 PM, 20th Jan                     zahra                    Ok           09:36 PM, 20th Jan                     zahra                    ????           09:37 PM, 20th Jan                   Mohammad                   Hi Zahra, Thank you for contacting us. My name is Mohammad. How may I help you?            09:37 PM, 20th Jan                     zahra                    Myorder number is           09:38 PM, 20th Jan                     zahra                    6263615412           09:38 PM, 20th Jan                   Mohammad                   Please allow me to check it for you.            09:41 PM, 20th Jan                   Mohammad                   please elaborate the concern           09:42 PM, 20th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           09:44 PM, 20th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:47 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005405