Subject: Ticket Assigned - Conversation with mohsin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 18:11:23 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohsin mohsin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohsin Bot:  Hi Mohsin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541606265            10:07 PM, 19th Jan                   Mohammad                   Hi Mohsin, Thank you for contacting us. My name is Mohammad. How may I help you?            10:08 PM, 19th Jan                     mohsin                    hello sir           10:08 PM, 19th Jan                   Mohammad                   Hello, How may I help you?           10:09 PM, 19th Jan                     mohsin                    my shukran card not working i have two card but one card my mobile number misplace           10:09 PM, 19th Jan                     mohsin                    how i can change my mobile number on shukran card           10:09 PM, 19th Jan                   Mohammad                   For shukran card mobile update you need to contact the shukran           10:10 PM, 19th Jan                     mohsin                    ok           10:10 PM, 19th Jan                     mohsin                    how i can contact ?           10:10 PM, 19th Jan                   Mohammad                   [email-masked] on this email           10:10 PM, 19th Jan                   Mohammad                   or can call on 8007485726           10:11 PM, 19th Jan                     mohsin                    ok thanku           10:11 PM, 19th Jan                   Mohammad                   welcome           10:11 PM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:11 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002235