Subject: Ticket Assigned - Conversation with farha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 17:51:34 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farha farha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farha Bot:  Hi Farha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622832008 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565256443            09:37 PM, 19th Jan                   Mohammad                   Hi Farha, Thank you for contacting us. My name is Mohammad. How may I help you?            09:38 PM, 19th Jan                     farha                    I have requested for a return           09:40 PM, 19th Jan                     farha                    Its been more then 20 days now           09:40 PM, 19th Jan                     farha                    Nobody came to pick the item           09:40 PM, 19th Jan                     farha                    It           09:40 PM, 19th Jan                     farha                    Its still in the same packing i’ve not even taken it out because the glass is broken           09:41 PM, 19th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           09:42 PM, 19th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:51 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002191