Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 17:40:20 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265622666 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:25 PM, 19th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:25 PM, 19th Jan                     hi                    I ordered one Jacket and I need to change the size           09:27 PM, 19th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           09:27 PM, 19th Jan                     hi                    6265622666           09:27 PM, 19th Jan                   Mohammad                   Please allow me to check it for you.            09:28 PM, 19th Jan                     hi                    K           09:28 PM, 19th Jan                   Mohammad                   As your item is from MAX           09:28 PM, 19th Jan                   Mohammad                   only return and refund can be don           09:28 PM, 19th Jan                     hi                    Any option to update the Size?           09:29 PM, 19th Jan                     hi                    Need to change the one item size only           09:29 PM, 19th Jan                   Mohammad                   We apologies but for the max items no exchange policy is there           09:30 PM, 19th Jan                   Mohammad                   Please confirm to return if you want ?           09:30 PM, 19th Jan                     hi                    No           09:30 PM, 19th Jan                   Mohammad                   ok           09:33 PM, 19th Jan                   Mohammad                   Is there anything else I can help ?           09:33 PM, 19th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:40 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002155