Subject: Ticket Assigned - Conversation with hani daabes
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 17:36:29 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hani daabes hani daabes                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hani daabes Bot:  Hi Hani Daabes ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6265661523 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0593081666            09:27 PM, 19th Jan                   Mohammad                   Hi Hani, Thank you for contacting us. My name is Mohammad. How may I help you?            09:27 PM, 19th Jan                     hani daabes                    Hi Mohammad,           09:28 PM, 19th Jan                     hani daabes                    I just bought from online, they deduct the amount two times from my bank account           09:28 PM, 19th Jan                     hani daabes                             09:29 PM, 19th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           09:29 PM, 19th Jan                     hani daabes                    6265661523           09:29 PM, 19th Jan                   Mohammad                   Please allow me to check it for you.            09:30 PM, 19th Jan                   Mohammad                   from our side money is debited only 1 time           09:31 PM, 19th Jan                   Mohammad                   We request you to kindly check with your bank           09:31 PM, 19th Jan                   Mohammad                   if you still find that amount is debited 2 times           09:32 PM, 19th Jan                   Mohammad                   please share the bank statement on [email-masked]           09:32 PM, 19th Jan                     hani daabes                    Ok           09:33 PM, 19th Jan                     hani daabes                    I will wait till Tomorrow           09:33 PM, 19th Jan                   Mohammad                   Sure           09:34 PM, 19th Jan                   Mohammad                   Is there anything else I can help ?           09:35 PM, 19th Jan                     hani daabes                    Thank you           09:35 PM, 19th Jan                   Mohammad                   welcome.           09:36 PM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:36 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002141