Subject: Ticket Assigned - Conversation with nigar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 17:19:31 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nigar nigar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nigar Bot:  Hi Nigar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564496727            09:11 PM, 19th Jan                     nigar                    ok           09:11 PM, 19th Jan                   Mohammad                   Hi Nigar, Thank you for contacting us. My name is Mohammad. How may I help you?            09:12 PM, 19th Jan                     nigar                    hi. yesterday i bought pair of shoes and now i just saw that its different sizes. no one even checked there           09:12 PM, 19th Jan                     nigar                    it was on sale and i m afraid the size i need will be finished           09:13 PM, 19th Jan                     nigar                    any way to solve it asap??           09:13 PM, 19th Jan                     nigar                    i would be very grateful           09:13 PM, 19th Jan                   Mohammad                   is that a store purchase ?           09:14 PM, 19th Jan                   Mohammad                   or online ?           09:14 PM, 19th Jan                     nigar                    yes, store. from meaisem city center           09:14 PM, 19th Jan                   Mohammad                   We apologies but for the store purchase we request you to kindly visit the same store.           09:15 PM, 19th Jan                     nigar                    not helpful at all           09:15 PM, 19th Jan                   Mohammad                   Please be informed that we are online support team           09:15 PM, 19th Jan                   Mohammad                   We are sorry but for the store purchases you need to visit the store only.           09:16 PM, 19th Jan                   Mohammad                   We apologies for the inconvenience.           09:16 PM, 19th Jan                   Mohammad                   Is there anything else I can help ?           09:17 PM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:19 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002096