Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 16:52:43 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265539637 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551059590            08:34 PM, 19th Jan                     hi                    Ok           08:34 PM, 19th Jan                     hi                    Hi           08:36 PM, 19th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:38 PM, 19th Jan                     hi                    I have confirmed order 6265539637.           08:38 PM, 19th Jan                     hi                    Could you confirm when I can collect the item           08:39 PM, 19th Jan                   Mohammad                   sure           08:39 PM, 19th Jan                   Mohammad                   Please allow me to check it for you.            08:39 PM, 19th Jan                     hi                    I have to travel on Sunday from this city           08:40 PM, 19th Jan                   Mohammad                   the status is still ready to be shipped. once the status will change you will receive a notification on email           08:40 PM, 19th Jan                     hi                    When is expected           08:41 PM, 19th Jan                   Mohammad                   It will be ready within 1-2 business days.           08:41 PM, 19th Jan                     hi                    Means I can collect on Thursday           08:41 PM, 19th Jan                     hi                    If you amend as a urgent it will be appreciated           08:42 PM, 19th Jan                   Mohammad                   We will do our best to make it asap           08:44 PM, 19th Jan                   Mohammad                   Is there anything else I can help ?           08:46 PM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:52 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2002021