Subject: Ticket Assigned - Return an item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 16:11:58 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return an item I want to ask i want to return an item i ordered online, unfortunately it
was not the right size so i requested for return, then i received a message
that the courrier will come and pick the item within 7-10 days but its been
2 weeks or more since i received the message but no one came to pick up the
item... we also tried to return to the shop but they refused as they said
it was ordered online.... but it said in your return policy that i can
return the item to the store...

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2000102