Subject: Ticket Assigned - Conversation with noha madbouly
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 22:49:10 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noha madbouly noha madbouly                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noha madbouly Bot:  Hi Noha Madbouly ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263613607 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +20201009633379            02:43 AM, 19th Jan                     noha madbouly                    Oki           02:43 AM, 19th Jan                   Hamza                   Hi, Thank you for contacting us. How may I help you?           02:43 AM, 19th Jan                     noha madbouly                    I have an order from 13 januray and it is not delivered           02:44 AM, 19th Jan                   Mohammad                   Hi Noha , Thank you for contacting us. My name is Mohammad. How may I help you?            02:44 AM, 19th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           02:44 AM, 19th Jan                     noha madbouly                    I tracked it it said last thing returned to DC           02:44 AM, 19th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           02:45 AM, 19th Jan                     noha madbouly                    6263613607           02:45 AM, 19th Jan                   Mohammad                   Please allow me to check it for you.            02:45 AM, 19th Jan                     noha madbouly                    Sure           02:45 AM, 19th Jan                   Mohammad                   We apologize for the delay in your order delivery.           02:46 AM, 19th Jan                   Mohammad                   Please allow me some time so that i can forward the issue to the courier           02:46 AM, 19th Jan                     noha madbouly                    When it will be delivered           02:46 AM, 19th Jan                   Mohammad                   and get the order delivered soon.           02:46 AM, 19th Jan                     noha madbouly                    Please do           02:46 AM, 19th Jan                   Mohammad                   It will be delivered soon.           02:46 AM, 19th Jan                   Mohammad                   sure i am on it only.           02:46 AM, 19th Jan                   Mohammad                   Is there anything else I can help ?           02:46 AM, 19th Jan                     noha madbouly                    Let courire call on 0560020640           02:47 AM, 19th Jan                   Mohammad                   is this the number mentioned in the order also ?           02:47 AM, 19th Jan                   Mohammad                   +966560020640 is this the correct number ?           02:48 AM, 19th Jan                     noha madbouly                    Confirm on him           02:48 AM, 19th Jan                     noha madbouly                    Yes           02:48 AM, 19th Jan                   Mohammad                   for sure.           02:48 AM, 19th Jan                   Mohammad                   Is there anything else I can help ?           02:48 AM, 19th Jan                     noha madbouly                    Thanks           02:48 AM, 19th Jan                   Mohammad                   welcome.           02:48 AM, 19th Jan                     noha madbouly                    No thank you           02:48 AM, 19th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:48 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999398