Subject: New Reply Received - ORDER NO: 9627681511 (Wrong items delivered)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 20:30:22 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  ORDER NO: 9627681511 (Wrong items delivered)  Ticket comment <div dir="auto">Hi, the items were taken back from me so if it wont be replaced with the correct ones then I need my refund.<div dir="auto"><br></div>
<div dir="auto">Thanks</div>
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<div>On Mon, 18 Jan 2021, 10:43 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Kay,<br><br>Thank you for getting in touch with us.<br><br>We ​regret to inform you that it is not possible for us to exchange the products as per the policy. However, return request has been created for the same.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976721