Subject: Ticket Assigned - Conversation with ishaq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 18:25:10 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ishaq ishaq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ishaq Bot:  Hi Ishaq ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4529374334 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433315109            10:12 PM, 18th Jan                     ishaq                    Ok           10:12 PM, 18th Jan                   Mohammad                   Hi Ishaq, Thank you for contacting us. My name is Mohammad. How may I help you?            10:12 PM, 18th Jan                     ishaq                    Hi mohammad           10:12 PM, 18th Jan                   Mohammad                   Hello, How may I help you?           10:13 PM, 18th Jan                     ishaq                    I have placed an order yesterday and today i received masg and notifications that i will receive the item, please be available to receive untill now i didn't receive           10:13 PM, 18th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           10:13 PM, 18th Jan                     ishaq                    4529374334           10:13 PM, 18th Jan                   Mohammad                   Please allow me to check it for you.            10:14 PM, 18th Jan                     ishaq                    Thank you           10:14 PM, 18th Jan                     ishaq                             10:15 PM, 18th Jan                   Mohammad                   Your order is out for delivery please be assured you will be contacted by the courier very soon.           10:15 PM, 18th Jan                   Mohammad                   Our courier always do 3 attempts for the delivery of the order.           10:15 PM, 18th Jan                     ishaq                    U mean i will receive today           10:15 PM, 18th Jan                   Mohammad                   very soon please be assured.           10:16 PM, 18th Jan                     ishaq                    I have received that massage and i skip going outside and stayed at home. Thats why i want to make sure. Anyway thank you for ur response           10:16 PM, 18th Jan                   Mohammad                   We apologies for the inconvenience you had to face. But be assure whenever the courier delivery you will be contacted prior of the delivery.           10:18 PM, 18th Jan                   Mohammad                   Is there anything else I can help ?           10:22 PM, 18th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:24 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999022