Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 17:00:34 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264321409 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509817885            08:52 PM, 18th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:53 PM, 18th Jan                     hello                    Brother i was placed that order before 4 5days ago. But still i didn't receive any mesg from collection.           08:54 PM, 18th Jan                     hello                    For collection           08:54 PM, 18th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           08:55 PM, 18th Jan                     hello                    6264321409           08:55 PM, 18th Jan                   Mohammad                   Please allow me to check it for you.            08:57 PM, 18th Jan                     hello                    Ok take your time           08:57 PM, 18th Jan                   Mohammad                   Your order is ready for pick up as per the current status in my system.           08:58 PM, 18th Jan                   Mohammad                   You can collect the order now.           08:58 PM, 18th Jan                     hello                    Are you sure.?           08:58 PM, 18th Jan                   Mohammad                   Yes very sure.           08:58 PM, 18th Jan                   Mohammad                   Please visit the store for pick up.           08:58 PM, 18th Jan                     hello                    Because in my order status. They showing me that in process           08:58 PM, 18th Jan                     hello                    And also i did not receive any mesg from centerpoint           08:59 PM, 18th Jan                   Mohammad                   May be due to technical issue message was not sent but the order is ready for pick up           08:59 PM, 18th Jan                   Mohammad                   Is there anything else I can help ?           08:59 PM, 18th Jan                     hello                    Ok thanks.           09:00 PM, 18th Jan                     hello                    No thank you so much           09:00 PM, 18th Jan                   Mohammad                   Welcome.           09:00 PM, 18th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:00 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998807