Subject: Ticket Assigned - Conversation with osama ansari
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 16:50:14 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with osama ansari osama ansari                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Osama Ansari ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6264224483 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:45 PM, 18th Jan                   Mohammad                   Hi Osama, Thank you for contacting us. My name is Mohammad. How may I help you?            08:46 PM, 18th Jan                     osama ansari                    My order is not delivered at my home           08:46 PM, 18th Jan                     osama ansari                    6264224483Order no           08:46 PM, 18th Jan                   Mohammad                   Please allow me to check it for you.            08:46 PM, 18th Jan                     osama ansari                    Because my number was changed           08:47 PM, 18th Jan                     osama ansari                    My new number is 0556688239           08:47 PM, 18th Jan                   Mohammad                   Please allow me to check it for you.            08:47 PM, 18th Jan                     osama ansari                    Kk           08:47 PM, 18th Jan                   Mohammad                   Yes it is not delivered because of wrong number.           08:48 PM, 18th Jan                   Mohammad                   Please allow me some time to forward the correct number to courier           08:48 PM, 18th Jan                   Mohammad                   and get the order delivered soon.           08:48 PM, 18th Jan                     osama ansari                    Yes please note my new n           08:49 PM, 18th Jan                     osama ansari                    0556688239 my new number           08:49 PM, 18th Jan                   Mohammad                   new number is 0556688239 ?           08:49 PM, 18th Jan                   Mohammad                   ok noted.           08:49 PM, 18th Jan                   Mohammad                   Is there anything else I can help ?           08:49 PM, 18th Jan                     osama ansari                    Yes           08:49 PM, 18th Jan                     osama ansari                    Nops           08:49 PM, 18th Jan                   Mohammad                   Ok welcome.           08:49 PM, 18th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:50 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998780