Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 16:16:37 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello Dear,
I would like to inform you that i had return the item yesterday but i didn't  get any confirmation from your side.i had attached my bank account detail in the attachment.hope for your prompt action.thank you. 
ADNAN ALI0596913501 

    On Sunday, January 17, 2021, 11:52:26 AM GMT+3, Centrepoint <[email-masked]> wrote:  
 
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We’ve received your return request.

Hi Adnan Ali, thank you for getting in touch with us. Here’s how your return 1000446246 for order 6263410541 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SHOEMART  |
|  Duchini Men's Lace-Up Oxford Shoes  |
| Color: Brown |
|  Size: 42  |
| Quantity: 1 |

  |  SAR 149  |

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|  Total | SAR 149  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997262