Subject: New Reply Received - Return of item
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 05:44:57 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Return of item  Ticket comment <div dir="ltr">Hi Team,<div><br></div>
<div>I Have not given my bank Account So I request you to give me refund voucher </div>
<div>please note the product is AED 50 &amp; not AED 45 as mentioned in the email</div>
<div><br></div>
<div><br></div>
<div>Regards,</div>
<div>Alfiya</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 18 Jan 2021 at 05:00, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Alfiya,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that for the MAX items we do not have the exchange policy but return and refund can be done. However, we have created a return request for the item you have issue. Our courier will contact you for the collection of the item within 3-5 business days.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your refund for AED 20.00 will be credited in your bank account and AED 25.00 will be credited in your my credit account.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1994626