Subject: Ticket Assigned - Conversation with good evening
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 17:19:46 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good evening good evening                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good evening Bot:  Hi Good Evening ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507252694            09:06 PM, 17th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            09:06 PM, 17th Jan                     good evening                    Around 6pm I already handed my returns to you r delivery man. But I did not received confirmation that he already received the items.           09:08 PM, 17th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           09:10 PM, 17th Jan                     good evening                    Order # 6264385033           09:12 PM, 17th Jan                   Mohammad                   Please allow me to check it for you.            09:13 PM, 17th Jan                     good evening                    Ok thanks           09:14 PM, 17th Jan                   Mohammad                   yes order has been picked           09:14 PM, 17th Jan                   Mohammad                   and will now be sent to warehouse.           09:14 PM, 17th Jan                     good evening                    Ok thanks a lot           09:15 PM, 17th Jan                     good evening                    Thanks for your time           09:15 PM, 17th Jan                   Mohammad                   you can track the return here https://rb.gy/frc9lh with the tracking ID RP0116210002175           09:15 PM, 17th Jan                   Mohammad                   Welcome.           09:16 PM, 17th Jan                   Mohammad                   Is there anything else I can help ?           09:16 PM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:19 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1995593