Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 17:02:03 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4529137678 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097433716734            08:53 PM, 17th Jan                     hello                    Ok           08:53 PM, 17th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:55 PM, 17th Jan                     hello                    Hi my order status shows out for delivery from morning but not delivered yet           08:56 PM, 17th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           08:56 PM, 17th Jan                     hello                    4529137678           08:56 PM, 17th Jan                   Mohammad                   Please allow me to check it for you.            08:56 PM, 17th Jan                   Mohammad                   Yes order is out           08:57 PM, 17th Jan                   Mohammad                   our courier will contact you don't worry           08:57 PM, 17th Jan                     hello                    Yes but not delivered yet           08:57 PM, 17th Jan                   Mohammad                   your order will be with you soon           08:57 PM, 17th Jan                   Mohammad                   It will be delivered please be assured.           08:57 PM, 17th Jan                     hello                    Ok           08:58 PM, 17th Jan                     hello                    Thanks           08:58 PM, 17th Jan                   Mohammad                   welcome.           08:58 PM, 17th Jan                   Mohammad                   Is there anything else I can help ?           08:58 PM, 17th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:01 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1995555