Subject: New Reply Received - Order Number 9627266255..
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 13:59:03 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Order Number 9627266255..  Ticket comment <div dir="ltr">
<div>Hi Max Support,</div>
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<div>I am still waiting for your response. Please check and update. Thanks     </div>
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<b><font><font>R</font>egards,</font></b><br><font><b><font>A</font></b>sad<b> <font>A</font></b>dil</font><br>
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<div><font>Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></div>
<div><font>Cell: +971 509714609</font></div>
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<div>On Thu, Jan 14, 2021 at 8:57 AM Asad Adil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear Max Support Team,</div>
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<div>Your courier person had collected  the item on January 12, 2021 at 7:30 PM  but I haven't received any update about it from support nor cash/credit back to account. Please check and update. Thanks  </div>
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<b><font><font>R</font>egards,</font></b><br><font><b><font>A</font></b>sad<b> <font>A</font></b>dil</font><br>
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<div><font>Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></div>
<div><font>Cell: +971 509714609</font></div>
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<div dir="ltr" class="gmail_attr">On Tue, Jan 12, 2021 at 3:21 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Asad,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have raised a return request for the item delivered wrong. Our courier will contact you for the collection of the item within 3-5 business days.</div>
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<div dir="ltr">Your refund for AED 15.00 will be sent back to your original payment method.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1974735