Subject: Ticket Assigned - Conversation with heloo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 01:34:20 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with heloo heloo                    Customer:  Ok thanks Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Heloo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628670581 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:29 AM, 16th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            05:30 AM, 16th Jan                     heloo                    9628670581           05:30 AM, 16th Jan                   Mohammad                   Please elaborate ?           05:31 AM, 16th Jan                     heloo                    Can u please check my order is arived to my pick up point or not           05:31 AM, 16th Jan                   Mohammad                   Please allow me to check it for you.            05:31 AM, 16th Jan                     heloo                    Ok           05:31 AM, 16th Jan                   Mohammad                   It is not yet ready           05:32 AM, 16th Jan                   Mohammad                   It will be ready for pick up soon           05:33 AM, 16th Jan                   Mohammad                   It is with in delivery time frame.           05:33 AM, 16th Jan                     heloo                    Ok           05:33 AM, 16th Jan                     heloo                    Thanks           05:33 AM, 16th Jan                   Mohammad                   welcome.           05:34 AM, 16th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:34 AM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990237