Subject: New Reply Received - Conversation with amna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 07:16:38 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Conversation with amna  Ticket comment <div dir="auto">Hi. </div>
<div dir="auto">Its bee three days. No response from your colleague . </div>
<div dir="auto">I left several emails. </div>
<div dir="auto">Please do the need full as soon as possible. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 11 Jan 2021 at 11:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Amna,</div>
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<div dir="ltr">Thank you for sharing with us the requested information and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As per the system, we can see that my colleague is already working on your issue with Order ID 9619711592, and he is following it up with the relevant team for the Proof of Collection.</div>
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<div dir="ltr">We will be asking him to do the follow up and to keep you posted of the updates. Please respond to the complaint number 1974982 for further follow ups regarding this.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1974982