Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 12 Jan 2021 05:14:42 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  My Account  Ticket comment <div>Hi</div>
<div>All is good now</div>
<div>Thank you<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 12 Jan 2021, at 02:18, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Marie,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address.</div>
<div>3. Check your registered email inbox/spam folder.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
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<div>Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971365