Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 22:57:33 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629578924 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:36 AM, 12th Jan                     hi                    I told you nobody contact me           02:36 AM, 12th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            02:36 AM, 12th Jan                     hi                    No body contact me for delivery           02:36 AM, 12th Jan                     hi                    My order still not delivered           02:36 AM, 12th Jan                     hi                    How many times I contacted           02:37 AM, 12th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           02:37 AM, 12th Jan                     hi                    9626578924           02:38 AM, 12th Jan                   Mohammad                   Please allow me to check it for you.            02:39 AM, 12th Jan                     hi                    How many times I make inquiries about my order           02:39 AM, 12th Jan                     hi                    You said delivery person contact me but nobody contact me           02:40 AM, 12th Jan                   Mohammad                   our courier tried contacting you on 971503174886  but with out success. Please confirm that this number 971503174886  is correct ?           02:40 AM, 12th Jan                     hi                    I confirmed my number lit of times brother           02:41 AM, 12th Jan                     hi                    I told you nobody contact my you under or not           02:41 AM, 12th Jan                     hi                    I didn’t get any call or anything for delivery           02:41 AM, 12th Jan                     hi                    Ask your delivery department properly           02:42 AM, 12th Jan                   Mohammad                   ok I can see your case is already on working           02:42 AM, 12th Jan                     hi                    Lot of times I slee           02:42 AM, 12th Jan                   Mohammad                   one of our agent has already forwarded your number to the courier           02:42 AM, 12th Jan                   Mohammad                   Your delivery will be done very soon.           02:43 AM, 12th Jan                     hi                    But why they make lie           02:43 AM, 12th Jan                     hi                    No body call me for delivery           02:43 AM, 12th Jan                     hi                    How can they said they have tried           02:43 AM, 12th Jan                     hi                    I didn’t get any call for delivery           02:43 AM, 12th Jan                   Mohammad                   We apologies may be they have not updated the status.           02:43 AM, 12th Jan                   Mohammad                   they will now contact you on correct number.           02:43 AM, 12th Jan                   Mohammad                   Is there anything else I can help ?           02:44 AM, 12th Jan                     hi                    Please confirm and give proper instructions to delivery person for make delivery           02:46 AM, 12th Jan                     hi                    They is update wrongly in system that they tried to deliver but nobody is call me for delivery           02:46 AM, 12th Jan                   Mohammad                   We make sure the delivery will be done asap.           02:47 AM, 12th Jan                     hi                    What is your procedure for delivery normally           02:48 AM, 12th Jan                     hi                    When it Will possible to deliver me           02:48 AM, 12th Jan                     hi                    Tomorrow           02:48 AM, 12th Jan                     hi                    Or today           02:49 AM, 12th Jan                     hi                    Delivery Or Courier person will call me when coming           02:49 AM, 12th Jan                     hi                    Yes Bro           02:53 AM, 12th Jan                   Mohammad                   We will do it for sure.           02:56 AM, 12th Jan                   Mohammad                   Is there anything else I can help ?           02:56 AM, 12th Jan                   Mohammad                   Delivery will be attempted tomorrow.           02:56 AM, 12th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:57 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978891