Subject: Ticket Assigned - Conversation with sanaya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 21:37:30 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sanaya sanaya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sanaya Bot:  Hi Sanaya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6263264060 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0539490871            01:26 AM, 12th Jan                     sanaya                    I want to edit my order 6263264060           01:27 AM, 12th Jan                     sanaya                    ?           01:28 AM, 12th Jan                   Mohammad                   Hi Sanaya, Thank you for contacting us. My name is Mohammad. How may I help you?            01:29 AM, 12th Jan                   Mohammad                   We can see you want to edit the order.           01:29 AM, 12th Jan                   Mohammad                   We are really sorry as after the order is placed we can not make changes in the order.           01:30 AM, 12th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:37 AM, 12th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978823