Subject: Ticket Assigned - Conversation with samson
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 19:30:51 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samson samson                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samson Bot:  Hi Samson ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561448406            11:24 PM, 11th Jan                   Mohammad                   Hi Samson, Thank you for contacting us. My name is Mohammad. How may I help you?            11:24 PM, 11th Jan                     samson                    I returned my items one day brfore 1000418480 when i will get refund           11:25 PM, 11th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           11:25 PM, 11th Jan                     samson                    9626848469           11:26 PM, 11th Jan                   Mohammad                   Please allow me to check it for you.            11:27 PM, 11th Jan                     samson                    Okay           11:27 PM, 11th Jan                   Mohammad                   Item is collected and now it will be sent to warehouse.           11:28 PM, 11th Jan                   Mohammad                   once it will reach warehouse after the quality check within 1-2 business days.           11:29 PM, 11th Jan                   Mohammad                   your refund will be processed.           11:29 PM, 11th Jan                     samson                    Okay thanks bro           11:29 PM, 11th Jan                   Mohammad                   welcome.           11:29 PM, 11th Jan                   Mohammad                   Is there anything else I can help ?           11:29 PM, 11th Jan                     samson                    Nothing.. thanks           11:30 PM, 11th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:30 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978626