Subject: Ticket Assigned - Conversation with md shamsher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 19:25:20 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with md shamsher md shamsher                    Bot:  Hi again! Bot:  Please enter your name Customer:  md shamsher Bot:  Hi Md Shamsher ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966596438851            11:11 PM, 11th Jan                     md shamsher                    I want return my order           11:12 PM, 11th Jan                     md shamsher                    Hello           11:13 PM, 11th Jan                   Bot                   أهلا مرة أخرى!           11:13 PM, 11th Jan                     md shamsher                    English           11:13 PM, 11th Jan                     md shamsher                    I dont know arbi           11:14 PM, 11th Jan                   Mohammad                   Hi Shamsher, Thank you for contacting us. My name is Mohammad. How may I help you?            11:14 PM, 11th Jan                     md shamsher                    I want to return my order           11:15 PM, 11th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           11:15 PM, 11th Jan                     md shamsher                    Ptoduct is not good           11:15 PM, 11th Jan                   Mohammad                   Please let me know the order number ?           11:16 PM, 11th Jan                     md shamsher                    6262696534           11:16 PM, 11th Jan                     md shamsher                    It’s my order number           11:17 PM, 11th Jan                   Mohammad                   Please allow me to check it for you.            11:17 PM, 11th Jan                     md shamsher                    Yes           11:18 PM, 11th Jan                   Mohammad                   Please tell me the item name you have issue ?           11:18 PM, 11th Jan                     md shamsher                    Product is not good           11:18 PM, 11th Jan                     md shamsher                    I want to return           11:19 PM, 11th Jan                   Mohammad                   Which product ?           11:20 PM, 11th Jan                   Mohammad                   I can see 2 products in your order.           11:20 PM, 11th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           11:22 PM, 11th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:25 PM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1978613