Subject: New Reply Received - Wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 12:39:45 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Wrong item  Ticket comment <div dir="ltr">can i return in in store?<br>
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<div>On Mon, Jan 11, 2021 at 10:33 AM joyce abdilmasih &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><img style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MjA0NzE0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8ctxyJ82b8Nhumkt4VVxQJSicBlwbNuMtmOCNLwFsqI"></div>
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<div dir="auto">I ordered (x2) different sizes (S-M)<div><img style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MjA0NzE0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gTFg7QzMcKeAxg1A6uSZHBAZPeqPn0MX0CYd2ePDQAs"></div>
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<div dir="auto">I recieved <div><img style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MjA0NzEzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.arAseynLxzw1sp_f_T1uT-NiPnMgCeQjBhCSqwoc9_Q"></div>
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<div class="gmail_attr" dir="ltr">On Mon, 11 Jan 2021 at 01:44 Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Joyce,<br><br>
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<div><span style="font-size:14px" rel="tempredactor">Thank you for reaching out us.</span></div>
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<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' rel="tempredactor"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' rel="tempredactor"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
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<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' rel="tempredactor">We would also request you to provide us some snapshots of the wrong item you received.</span></div>
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<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr" rel="tempredactor">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br></span></div>
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<div><font color="#ff0000" style="background-color:rgb(255,255,255)"><em>Joyce.Abdilmasih</em></font></div>
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<div><font color="#ff0000" style="background-color:rgb(255,255,255)"><em>Joyce.Abdilmasih</em></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1974497