Subject: Email was not delivered to [email-masked]
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 23:57:28 +0000

Hi Mohammad Humayun,  
  The following message composed by you on ticket 1974594 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Danny,  Thank you for reaching out us.  We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. Currently we do not offer exchange for the Babyshop items but return and refund can be done.  ​   However, we would like to inform you that we have raised a return request for the item you have the issue. Our courier partner will contact you for the collection of the item within 3-5 business days.  ​   Your refund for AED 57.38 will be credited back in your bank account.  ​   We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.  Your friends, The Support Team.