Subject: Ticket Assigned - Conversation with shumon ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 18:52:13 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shumon ahmed shumon ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shumon ahmed Bot:  Hi Shumon Ahmed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626136089 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563072610            10:45 PM, 10th Jan                   Mohammad                   Hi Shumon, Thank you for contacting us. My name is Mohammad. How may I help you?            10:45 PM, 10th Jan                     shumon ahmed                    I want to cancel           10:46 PM, 10th Jan                     shumon ahmed                    9626136089           10:46 PM, 10th Jan                   Mohammad                   Please allow me to check it for you.            10:46 PM, 10th Jan                     shumon ahmed                    Ok           10:46 PM, 10th Jan                   Mohammad                   We apologies for the inconvenience.           10:47 PM, 10th Jan                   Mohammad                   but we are not authorized to cancel the order.           10:47 PM, 10th Jan                   Mohammad                   Order will be cancelled automatically with in 14 days.           10:47 PM, 10th Jan                     shumon ahmed                    Ok           10:48 PM, 10th Jan                   Mohammad                   Is there anything else I can help ?           10:49 PM, 10th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:52 PM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1975012