Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 10:22:50 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Return  Ticket comment <div dir="auto"></div>
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<div>On Sun, Jan 10, 2021, 1:58 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jovita,<br><br>
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<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> The Support Team.</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043181812413'>IMG_20210110_104712.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043181812414'>Screenshot_20210109-190122.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971532