Subject: New Reply Received - Re:Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 10 Jan 2021 00:04:06 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Re:Share your feedback with us  Ticket comment <div dir="auto">I ready called one OF Your customer service representative but nobody called me to get back the item. Even if you will see it in my previous order. I requested for a guess bag twice. YOU DELIVER THES AME ITEM. TWICE TOO.
<div>IT'S VERY DISAPPOINTING. RECHECK THE BAGS YOU'RE POSTIN IF IT HAS THE SAME CODE.
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Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
Date: Sun, Jan 10, 2021, 2:46 AM<br>
To: "Junalin E. Challoy" &lt;[email-masked]&gt;<br>
Subject: Re: [#1971580] - Re:Share your feedback with us<br>
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<div dir="ltr">Hi Junalin,<br>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style="font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style="font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style="font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span rel="tempredactor" style="font-size:14px"> We look forward to hearing from you.</span><br>
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<span rel="tempredactor" style="font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<span rel="tempredactor" style="font-size:14px"> Your friends,</span><br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971580