Subject: Ticket Assigned - Conversation with nida awan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 22:29:25 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nida awan nida awan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nida awan Bot:  Hi Nida Awan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9627096173 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563222364            02:22 AM, 10th Jan                   Mohammad                   Hi Nida, Thank you for contacting us. My name is Mohammad. How may I help you?            02:22 AM, 10th Jan                     nida awan                    Since friday im waiting for my order my no body called me a got a message saying someone tried to contact me but i didn't answer after that i waited at home today no body called me and also no one came to my house for delivery           02:24 AM, 10th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           02:24 AM, 10th Jan                     nida awan                    If i track my order its showing returned tondc           02:24 AM, 10th Jan                     nida awan                             02:25 AM, 10th Jan                   Mohammad                   Please allow me to check it for you.            02:25 AM, 10th Jan                     nida awan                    Ok           02:25 AM, 10th Jan                   Mohammad                   Please confirm that your mobile number is +971563222364 and correct           02:26 AM, 10th Jan                     nida awan                    The delivery guy always call me before coming but this time no one called me and also no one came to deliver           02:26 AM, 10th Jan                     nida awan                    Yes this is my mobile number           02:27 AM, 10th Jan                   Mohammad                   Please be assure that you will receive a call           02:27 AM, 10th Jan                     nida awan                    When           02:27 AM, 10th Jan                   Mohammad                   our courier always do 3 attempts for the delivery of the order.           02:27 AM, 10th Jan                   Mohammad                   The attempt will be done tomorrow.           02:28 AM, 10th Jan                     nida awan                    I didnt miss any call           02:28 AM, 10th Jan                   Mohammad                   It's ok I can understand           02:28 AM, 10th Jan                     nida awan                    Hopefully i will get a call tomorrow           02:28 AM, 10th Jan                   Mohammad                   You will get the order.           02:28 AM, 10th Jan                     nida awan                    Thanks           02:28 AM, 10th Jan                   Mohammad                   welcome.           02:28 AM, 10th Jan                   Mohammad                   Is there anything else I can help ?           02:28 AM, 10th Jan                     nida awan                    No thats it           02:29 AM, 10th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:29 AM, 10th Jan                     nida awan                    Same to u           02:29 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972084