Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 22:15:43 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:05 AM, 10th Jan                   Bot                   Hi again!           02:05 AM, 10th Jan                     User                    I have placed an order before sometime the payment is also made           02:05 AM, 10th Jan                     User                    but i ordered the wrong item           02:05 AM, 10th Jan                     User                    i need to change the item           02:05 AM, 10th Jan                     User                    how can i process that?           02:05 AM, 10th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            02:09 AM, 10th Jan                   Mohammad                   We are sorry to inform you that once the order is placed it can not be modified or changed.           02:09 AM, 10th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:15 AM, 10th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1972073