Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 18:49:25 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504274966            10:36 PM, 09th Jan                     hello                    Ok           10:36 PM, 09th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:36 PM, 09th Jan                     hello                    Hello Mohammed           10:36 PM, 09th Jan                     hello                    Are you real or AI?           10:36 PM, 09th Jan                   Mohammad                   I am real.           10:37 PM, 09th Jan                   Mohammad                   Please share your concern.           10:37 PM, 09th Jan                     hello                    Thanks for being real.           10:37 PM, 09th Jan                     hello                    I wanted to inquire about an item           10:37 PM, 09th Jan                   Mohammad                   Yes please.           10:37 PM, 09th Jan                     hello                    It's one of the sale items           10:38 PM, 09th Jan                     hello                    The size is not mentioned properly for a sports bra.           10:39 PM, 09th Jan                   Mohammad                   please can you tell me the exact name of the item so that i can check it for you.           10:39 PM, 09th Jan                     hello                    Yes 1 min           10:39 PM, 09th Jan                   Mohammad                   Sure.           10:40 PM, 09th Jan                     hello                    Solid cross strap sports bra with elasricated hem           10:40 PM, 09th Jan                   Mohammad                   Ok and where were you searching this ?           10:40 PM, 09th Jan                   Mohammad                   MAX centrepoint ?           10:40 PM, 09th Jan                     hello                    Max Apl           10:40 PM, 09th Jan                     hello                    Max App           10:40 PM, 09th Jan                   Mohammad                   ok           10:40 PM, 09th Jan                   Mohammad                   Please allow me to check it for you.            10:41 PM, 09th Jan                     hello                    Sure           10:41 PM, 09th Jan                   Mohammad                   is this the product ?  * File attached - spb.png *             10:42 PM, 09th Jan                   Mohammad                   please see the attached           10:42 PM, 09th Jan                     hello                    I can't see any attachment           10:43 PM, 09th Jan                     hello                    Neither can I attach anything           10:44 PM, 09th Jan                   Mohammad                   * File attached - spb.png *             10:44 PM, 09th Jan                   Mohammad                   now can you see ?           10:44 PM, 09th Jan                     hello                    It's a green colour sports bra           10:44 PM, 09th Jan                     hello                    No           10:44 PM, 09th Jan                   Mohammad                   Yes i can see that.           10:44 PM, 09th Jan                   Mohammad                   OK now tell me the issue ? about size right ?           10:45 PM, 09th Jan                     hello                    Yes           10:45 PM, 09th Jan                     hello                    The sizes are in XS and S           10:45 PM, 09th Jan                   Mohammad                   As i can see right now only S and XS is available.           10:45 PM, 09th Jan                     hello                    I need in number and alphabets           10:45 PM, 09th Jan                     hello                    Like 32B           10:45 PM, 09th Jan                     hello                    34C           10:46 PM, 09th Jan                   Mohammad                   Ok just a minute I will check and let you know.           10:46 PM, 09th Jan                     hello                    Alao I want to know if it's padded           10:46 PM, 09th Jan                   Mohammad                   No it is not padded.           10:47 PM, 09th Jan                     hello                    OK Thank You           10:48 PM, 09th Jan                   Mohammad                   For the exact size I suggest you to please use the measuring tape.           10:48 PM, 09th Jan                     hello                    No it's ok           10:48 PM, 09th Jan                     hello                    I thouhjt its padded           10:48 PM, 09th Jan                   Mohammad                   Ok welcome           10:48 PM, 09th Jan                     hello                    Thought*           10:48 PM, 09th Jan                   Mohammad                   Is there anything else I can help ?           10:48 PM, 09th Jan                     hello                    Thanks Goodnight           10:48 PM, 09th Jan                   Mohammad                   welcome.           10:49 PM, 09th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:49 PM, 09th Jan                     hello                    You too           10:49 PM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971806