Subject: New Reply Received - missing shipment
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 16:43:42 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  missing shipment  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
yes,i do and i pray that I will get the new shipment with no problems <span id="ms-outlook-android-cursor">
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 8, 2021 7:10:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1902762] - missing shipment
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<div dir="ltr">Hi Israa,<br>
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Thank you for patience.<br>
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We apologize for the inconvenience caused to you.<br>
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We are happy to inform you that your refund for EGP 256.00 has been processed in your my credit account. However, we can check that you have already used your my credit in order number 2000795907.</div>
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<div dir="ltr">Thanks for shopping with us. We always look forward to serve you.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1902762