Subject: New Reply Received - SHUKRAN POINTS NOT REFUNDED YET
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 08:37:14 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  SHUKRAN POINTS NOT REFUNDED YET  Ticket comment <div>Hi</div>
<div><br></div>
<div>I cannot find the  <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>refund for AED 13.8  in my credit account even I haven't use it in my previous purchases.</span>
</div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><font><span style="font-size:14px">You will find attached my Shukran card attached with this email for your information. </span></font></div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><font><span style="font-size:14px">Please check again and tell me how .</span></font></div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><font><span style="font-size:14px">Yours </span></font></div>
<div><font><span style="font-size:14px"><br></span></font></div>
<div><br></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, January 9, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Somaya,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that your refund for AED 21.30 was processed on 06/01/2021 with the transaction ID 169999990056482240. The amount will take 2-15 business days to be reflect back in your account.</div>
<div dir="ltr">​</div>
<div dir="ltr">And your refund for AED 13.8 has been already credited in your my credit account.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043181711885'>Screenshot_2021-01-09-12-27-52.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969132