Subject: Ticket Assigned - Conversation with stacey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 19:12:29 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with stacey stacey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  stacey Bot:  Hi Stacey ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564874241            11:00 PM, 08th Jan                   Mohammad                   Hi Stacey, Thank you for contacting us. My name is Mohammad. How may I help you?            11:01 PM, 08th Jan                     stacey                    Check my return           11:01 PM, 08th Jan                     stacey                    Is this how long it takes for a return I made becauae you sent the wrong order?           11:02 PM, 08th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           11:04 PM, 08th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:12 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1968820