Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jan 2021 16:43:35 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626650318 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:35 PM, 08th Jan                     hello                    Ok           08:36 PM, 08th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            08:37 PM, 08th Jan                     hello                    Hi Mohammed           08:37 PM, 08th Jan                     hello                    I am looking for my invoice copies for my order           08:37 PM, 08th Jan                     hello                    9626650318 & 9626603920           08:37 PM, 08th Jan                     hello                    I think I wrote this earlier also           08:38 PM, 08th Jan                   Mohammad                   Please allow me to check it for you.            08:38 PM, 08th Jan                     hello                    Plz           08:38 PM, 08th Jan                   Mohammad                   Thanks for being on hold.           08:39 PM, 08th Jan                   Mohammad                   We need to forward the concern to the relevant team so that invoice can be obtained           08:39 PM, 08th Jan                   Mohammad                   Please allow us some time to work on it and get the thing done for you.           08:39 PM, 08th Jan                     hello                    Forward it plz           08:39 PM, 08th Jan                     hello                    It's an urgent           08:40 PM, 08th Jan                   Mohammad                   sure i will do it now.           08:40 PM, 08th Jan                   Mohammad                   Is there anything else I can help ?           08:40 PM, 08th Jan                     hello                    Plz this would be great           08:40 PM, 08th Jan                     hello                    Thanks           08:40 PM, 08th Jan                   Mohammad                   I will be get back on [email-masked]           08:40 PM, 08th Jan                     hello                    Plz           08:40 PM, 08th Jan                     hello                    Yea           08:41 PM, 08th Jan                     hello                    Wanna send this to my home country without invoice they won't accept plz           08:41 PM, 08th Jan                   Mohammad                   Sure we will do it.           08:41 PM, 08th Jan                     hello                    Super           08:42 PM, 08th Jan                     hello                    9626650318 & 9626603920           08:42 PM, 08th Jan                     hello                    These are the two orders           08:42 PM, 08th Jan                   Mohammad                   Sure i have noted that.           08:42 PM, 08th Jan                   Mohammad                   Is there anything else I can help ?           08:42 PM, 08th Jan                     hello                    OK           08:42 PM, 08th Jan                     hello                    No plz help my out for invoice that's all           08:43 PM, 08th Jan                   Mohammad                   Sure.           08:43 PM, 08th Jan                   Mohammad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:43 PM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1968578