Subject: New Reply Received - Deduction error
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 14:35:20 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Deduction error   Ticket comment <div dir="ltr">
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<div>Greeting ,</div>
<div dir="ltr">I’m looking forward to get my deduction and return back to my balance.</div>
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<div dir="ltr">Please let me know </div>
<div dir="ltr">Thank you </div>
<div dir="ltr">Abeer Shalabi </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 15, 2020 12:25 am<br>
<b>To:</b> Abeer Shalabi<br>
<b>Subject:</b> Re: [#1868799] - Deduction error
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<div dir="ltr">Hi Abeer,<br>
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Thank you for shopping with us.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br style="font-weight:inherit; box-sizing:inherit">
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<div style="color:rgb(51,51,51)">Feel free to get in touch with us for further assistance.<br style="font-weight:inherit; box-sizing:inherit">
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<div><span style="font-size:10.5pt">Your friends,</span></div>
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<span style="font-size:10.5pt">The</span><span> </span><span style="font-size:10.5pt">S</span><span dir="ltr" style="font-size:10.5pt">upport Team.</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1868799