Subject: New Reply Received - Gift Card Not Working
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 10:15:45 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Gift Card Not Working  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Hello,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Since this is a Centrepoint related issue – can you please keep me out of loop. Thanks!</span></div>
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<div class="MsoNormal" style="background:white"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>Best Regards,</span></div>
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<b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>Anand Rengarajan</span></b><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'></span>
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<div class="MsoNormal" style="background:white"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>M (1): +971 502495005</span></div>
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<div class="MsoNormal" style="background:white"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>M (2): +971 547939489</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><a href="http://www.homecentre.com/" rel="noreferrer"><span style="color:#0563C1">www.homecentre.com</span></a></span></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, January 7, 2021 12:47 PM<br>
<b>To:</b> Anand Rengarajan &lt;[email-masked]&gt;<br>
<b>Subject:</b> New comment - [#1947968] Gift Card Not Working</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>There is a new comment in the ticket submitted by Linda Robin to HelpCPAE</span></div>
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Comment added by : Linda Robin<br>
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Comment Content: </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Respected Sir,
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This is to inform you that Inhave been following up with your team since Jan1st and till date nobody has given me a solution.Everytime I call they jut keep saying that they
 have forwarded it to the technical team.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Yesterday they reverted stating my card expired on Dec 18 whereas the store guys told me that it's valid until June.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Am requesting your kind support on this matter</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best Regards,<br>
Linda Mary Varghese</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 6 Jan 2021, 4:28 pm Linda Mary Varghese, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Requesting to please call me back urgently as I need to discuss on this issue </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Best Regards,<br>
Linda Mary Varghese</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 6 Jan 2021, 3:42 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Linda Robin,</span></div>
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<span style="color:#183247">Thank you for keeping in touch, do not hesitate to contact us if you have any inquiry.<br>
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this is to inform you that the card was valid for 12 months and activated on 18-12-2019 and expired on 18-12-2020. </span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>. Only redeemable in Centrepoint, Babyshop, Shoemart, Splash, and Lifestyle stores in UAE. <br>
· Valid for 12 months from the date of activation.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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Apologize for the inconvenience that occurred.     <br>
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Your Freinds,  <br>
Support Team<br style="box-sizing:border-box;font-variant-ligatures:normal;font-variant-caps:normal;text-align:start;text-decoration-style:initial;text-decoration-color:initial;word-spacing:0px">
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1947968:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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