Subject: New Reply Received - Refund not done
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 11:03:46 +0000

Hi Mohammad Humayun,  The customer has responded to the ticket.  Refund not done  Ticket comment <div dir="auto">
<span style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto">Account holder name : Mina Ehab Fawzy Stefanos</span><div style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto; width: 328px; min-width: 328px; max-width: 328px">Account number : 2035001186290101017</div>
<div style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto; width: 328px; min-width: 328px; max-width: 328px">IBAN : EG87000302035001186290101017</div>
<div style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto; width: 328px; min-width: 328px; max-width: 328px">Branch : Al eqbal</div>
<div style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto; width: 328px; min-width: 328px; max-width: 328px">Bank name : National bank of Egypt</div>
<div style="font-size: 14px; font-family: sans-serif; line-height: 1.5; height: auto; width: 328px; min-width: 328px; max-width: 328px">Type : Current account</div>
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<div>From: Max &lt;[email-masked]&gt;<br>Date: Fri, Jan 1, 2021, 1:01 AM<br>To: [email-masked]<br>Subject: Re: [#1942266] - Refund not done<br>
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<div dir="ltr">Hi Mina,<br><br>Thanks for getting in touch with us.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that you have already requested to transfer the my credit balance to your bank account. However, we request you to kindly share your bank details so that we can transfer the amount to the account.</div>
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<div dir="ltr">We are looking forward to hear from you soon.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1942266:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1942266