Subject: Ticket Assigned - Change of damage and wrong sized item.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 22:19:33 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Change of damage and wrong sized item. 

Hi!My name is Edith. I wish to express my disatisfaction on the items I got from your online sales as well as the behavior of the delivery man.  Upon opening  the package, the items were not in order, so rumpled like pre-used items with a wrong size. Sadly all efforts made to reach the deliverer in order to change it was proved abortive. He was not only rude but also gave me wrong  numbers to contact two consecutive times. It was a terrible experience really.
Kindly send the right size and a sound item to me as soon as possible.
 order number ; 9622568177.   right size ; Large
Phone number: 0501350851
Enclosed with the attachment of the item.
Thanks.
Edith 
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1959970