Subject: Ticket Assigned - Conversation with khalil sulaiman alowairedhi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 18:51:48 +0000

Hi Mohammad Humayun,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khalil sulaiman alowairedhi khalil sulaiman alowairedhi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  khalil sulaiman alowairedhi Bot:  Hi Khalil Sulaiman Alowairedhi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625744665 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505181234            10:27 PM, 04th Jan                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?            10:31 PM, 04th Jan                     khalil sulaiman alowairedhi                    We received our items accept one item is not received please check           10:33 PM, 04th Jan                   Mohammad                   Could you please share your order number so that I can assist you further?           10:34 PM, 04th Jan                     khalil sulaiman alowairedhi                    9625744665           10:34 PM, 04th Jan                   Mohammad                   Please allow me to check it for you.            10:35 PM, 04th Jan                   Mohammad                   I can see all the items has been delivered. We request you to kindly check with your family if someone has received it.           10:36 PM, 04th Jan                     khalil sulaiman alowairedhi                    Just now open box and I am sure I requested two t-shirt same size and I received one only please check           10:38 PM, 04th Jan                   Mohammad                   162611760 - - Juniors ribbed crew neck blouse with long sleeves this item ?           10:39 PM, 04th Jan                     khalil sulaiman alowairedhi                    Yes           10:39 PM, 04th Jan                   Mohammad                   Please allow me to check it for you.            10:40 PM, 04th Jan                   Mohammad                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:46 PM, 04th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1956479