Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 07:48:17 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydp62e2d146yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Dear Concern,</div>
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<div dir="ltr">Refer to this email thread. Table delivery was made yesterday but unfortunately that was not fixed by the team as there was one defected piece &amp; delivery team said that we will make complain and some one will contact you and fix this issue.</div>
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<div dir="ltr">Such a non professional way to deal with customer. First you people delayed the delivery and did not accept your mistake and since yesterday the table is not properly fixed &amp; again no one contacted us till now. For Evidence i am attaching some pictures as your support team don't believe us.</div>
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<div dir="ltr">Please tell your sleeping Customer care manager to take immediate action on that. Still the tables tools are with us which are not fixed. Just saying and writing we apologize does not solves problem. Sleeping Customer care department should resolve it. I am looking for solution not for apologizing or sorry. </div>
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<div dir="ltr"><b><font color="#cd232c"><i>WAKE UP SLEEPING CUSTOMER CARE TEAM OF HOME BOX. SHOW MY THIS MESSAGE TO SLEEPING HEAD OF CUSTOMER CARE.</i></font></b></div>
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<div dir="ltr">Regards,</div>
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<div dir="ltr">Ali Hassan Ala ud din.</div>
<div dir="ltr">050 853 8336</div>
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<div>On Monday, April 5, 2021, 07:53:25 PM GMT+4, Home Box &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Ali,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and the nearest delivery slot we have available at this time is for April 12, 2021 between 2pm-6PM. </div>
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<div dir="ltr">Please do let us know if that would be a feasible date for you to arrange the delivery asap as the delivery slots are taken faster than expected.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043210905345'>WhatsApp Image 2021-04-14 at 11.34.55.jpeg</a><br />2. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043210905347'>WhatsApp Image 2021-04-14 at 11.34.42.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2356297