Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 07 Apr 2021 04:39:50 +0000

Hi Alka Pandey,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="yiv0069927896"><div id="yMail_cursorElementTracker_1617770214116">My wife already booked the delivery online how ever today i will share screen shot of call receuved from delivery team where we responded and name of the guy as well.<div id="yiv0069927896yMail_cursorElementTracker_1617770077489"><br></div>
<div id="yiv0069927896yMail_cursorElementTracker_1617770077962">Your fault and customer is facing the problem.instead of resolving the issue delivery is thrown to anoth week away. </div>
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<div id="yiv0069927896yMail_cursorElementTracker_1617770144480">Poor service and poor way of dealing with customer. You people just reacted to my my emails rather than responding and deleivering the table on time. </div>
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<div id="yMail_cursorElementTracker_1617770269773">Non professional and poor service at ur end. </div>
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<div id="yMail_cursorElementTracker_1617770352172">Where is your manager sleeping who dont know hoe to resolve this type of issue.</div>
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<br><div id="yiv0069927896ymail_android_signature"><a rel="noreferrer" id="yiv0069927896ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv0069927896yqt3077619455" id="yiv0069927896yqt60046"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 6 Apr 2021 at 20:20, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0069927896"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2356297</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2356297<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Apoorv Joshi : </div>
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<div dir="ltr">Hi Ali,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and the nearest delivery slot we have available at this time is for April 12, 2021 between 2pm-6PM. </div>
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<div dir="ltr">Please do let us know if that would be a feasible date for you to arrange the delivery asap as the delivery slots are taken faster than expected.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2356297